Dollar Tree in Byron Center, MI Open now

Reviews about Dollar Tree

• ★ ★ ★ ☆ ☆

  July 11, 2019, by Sam Robinson
  My husband and I have lived in the area for 3 years. We make this store a weekly stop and get many essentials here. The shelves are always stocked and many of the staff know us and give the utmost respect and exceptional customer service. With the above said, today was an exception. Hence why I gave 3 stars due to we do like this store just not the staff that waited on us today during check out. Most visits the staff is friendly, helpful and OBSERVANT. Today the staff was not. Most visits we are greeted by the staff that know us and even if they didn't would not have treated us like the girl did today. She like most of the other staff greeted us as we came in; but during check out is were I ended up having to be forceful due to her lack of observation. Even if she did observed the fact my husband walks with a cane; their was no exception for the down right sexist discrimination. Upon check out after stating that the chocolate cake mix sounded really good and that she was hungry; which I have worked customer service for almost 15 years now and know that small talk can make the transactions go easier; so this comment was borderline but not offensive. It was when I picked up the 3 bags. Which one contained small items, one bag contained two 3 liters of fago and the last she bagged was a 3rd fago 3 liter. At this point she hesitated in handing me the bag and said: "You should have him carry this one." I responded while reaching and taking the bag: "No, he cannot carry anything heavy." She said "oh" and gave us our total, but the point went right over her head. If you remember at the start of this review I stated my husband walks with a cane. Yes, he and I may look young, but NO ONE should make judgments on who can carry what. One can not know what another maybe going through in their life just by the look of them. If she was going to make any observation and decided to react to that observation; it should have been the Army hat that he always wares. That would have been a 'safe' comment to make. Not the assumption that just because he's a tall younger man with a short younger woman that the man should always carry the bags. That was way out of line. This service associate needs to learn real quick that the customer is always right and what is safe to comment on and what's crossing the line.
• ★ ★ ★ ★ ★

  March 10, 2019, by Kenny Schoonbeck
  Nice people, great prices. Not surprised Kmart went out of business because they were not competitive. They hire good workers and you can't beat $1. We will be returning.